Order Terms

Order Terms

At China Loong Storage Battery Co., Ltd., we welcome OEM and custom orders from global B2B buyers. As a manufacturer in the storage battery field, we understand that every project may require different technical specifications, performance requirements, packaging needs, and shipping arrangements. Our ordering process is designed to help customers move smoothly from inquiry to delivery with clear communication at every stage.

1. Inquiry and Product Selection

Please send us your product request with as much detail as possible so we can recommend the most suitable solution. If you are looking for storage battery products or related battery applications, you may share your target use, required specifications, application environment, and any special performance expectations.

To prepare an accurate response, we recommend including the following information when possible:

1. Product type or application
2. Technical specifications, drawings, or reference samples
3. Dimensions, materials, voltage, capacity, or other key parameters
4. Quantity and expected purchase frequency
5. Packaging requirements and labeling preferences
6. Destination country and preferred shipping method

2. Customization and Quotation

After receiving your inquiry, our team will review your requirements and provide a quotation based on the product details, customization scope, order quantity, and other project conditions. For custom projects, the final price may vary depending on design complexity, material selection, production process, and packaging specifications.

If your order requires special dimensions, branding, private labeling, or other tailored features, we will confirm the available options and advise on the most practical production approach before proceeding.

3. Order Confirmation

Once the quotation is approved, we will confirm the product details, order quantity, packaging requirements, and any other agreed specifications. If needed, we may also provide a proforma invoice or order document for review and confirmation.

Before production begins, please carefully check all confirmed information, including product parameters, artwork, shipping details, and special instructions. This helps ensure the final order matches your expectations and avoids unnecessary delays.

4. Payment Terms

Payment terms are arranged according to the order value, product type, customization requirements, and cooperation details. The final payment method and schedule will be confirmed with each quotation or proforma invoice.

For international B2B orders, we support flexible payment arrangements subject to mutual confirmation. If your project involves custom manufacturing or special procurement terms, please discuss them with us during the quotation stage so we can align the commercial terms before production.

5. Production and Quality Check

After payment and order confirmation, production will be arranged according to the approved specifications and delivery timeline. During the manufacturing process, we may communicate with you for clarification on technical details, packaging layout, or other important points if needed.

For selected orders, photos, samples, or production updates may be shared before shipment so you can review key details in advance. Quality inspection is conducted according to the agreed order requirements and internal control procedures, helping ensure the finished goods meet the confirmed specifications before dispatch.

6. Packing and Delivery

Packing methods will be arranged according to the product type, order quantity, and shipping requirements. We can discuss standard export packing, custom packaging, labeling, and palletizing options depending on the needs of your market and transport route.

Shipping terms and logistics methods are also arranged based on the final order details. Depending on your destination and urgency, delivery may be organized by sea freight, air freight, courier, or other suitable transport solutions subject to confirmation. We will work with you to choose a practical shipping method that supports safe and efficient delivery.

7. After-Sales Support

We value long-term cooperation and maintain communication after shipment to support our customers. If you have questions regarding product handling, order follow-up, or any issue related to the received goods, please contact us with relevant details so we can assist promptly.

For repeat orders, product updates, or new customization requests, China Loong Storage Battery Co., Ltd. will continue to support your sourcing needs with responsive communication and professional service throughout the cooperation process.